WWW.163.COM
 As
China's first portal to carry out one of the wireless business, WWW.163.COM
has been tracking the latest developments in wireless Internet, and
operators, equipment providers, has established close cooperative
relations.
NetEase was among the first to provide WAP services to content
providers, but also the first to join SMS and MMS services to provide
siteWWW.163.COM has a domestic Internet industry's first 24-hour customer
service center for the majority of Internet users to provide
comprehensive and efficient service.NetEase customer service center at any time through a variety of
automation and artificial channels, to provide technical support for
many users, ensuring users the safe use, and constantly improve
customer service quality, and maintain good customer relations.NetEase customer service center over the years, won the "Best Call
Center for the Internet industry," "China Customer Care Benchmarking
Enterprise" and so on.2008
NetEase customer service center in 2008 were re-attained "China's Best
Customer Service Award", "China's Best after-sales service" awards. WWW.163.COM Web site of China's leader, has always been committed to
e-commerce and IT industry, sustainable development, but also in
efforts to promote the Chinese people's digital lifestyle. To this end, WWW.163.COM to millions of Internet users come together to
achieve information sharing, to provide users with better services for
them to create a more pleasant online experience. Url: WWW.163.COM
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